Client Testimonials
I tried to serve my neighbor a restraining order for over a month. He was successfully ducking me and the Sheriff's who were trying to arrest him. One day at roughly 11:30 in the morning I spotted him talking to some workers in the back yard and did a quick internet search for process servers. I came up with the contact for Amstar Express and called.
The owner -Doug MacDonald picked up the phone and I asked if he could come right away - I was looking right at the guy I wanted to serve. He said he didn't have any of his guys in the office right then but would come himself and indeed within 15 minutes was in my driveway. When he went to serve my neighbor he had apparently gone to the store.
Doug hung around for about 20 minutes and then said he would have to come back another time. What could I say; I didn't expect he would hang out all day. To my surprise 10 minutes later he called to say he had just served my neighbor. He explained that after talking to me and also knowing the guy had just gone to the store he thought he had a great chance to catch him if he waited. He went up the street and kept a visual on the property and sure enough shortly thereafter my neighbor pulled into his driveway.
Doug successfully served him and the rest was finally history. I paid extra to have him file it with the county and that was as easy as it could be. I would never go stand in line again after having Doug do it.
As an after note - Yesterday I finished at the courthouse and successfully got the 3 year restraining order issued. I didn't give it a second thought. The first stop on the way home was at Doug's office where I gave him a copy of the order and my credit card information and told him to simply serve, file, charge and let me know when it was complete.
I highly recommend Doug and his team.
Patrick S.
Glendale CA
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I have worked with Douglas Kingsbury and Amstar Express for years now and can highly recommend their services. They have served numerous Defendants on behalf of my firm. They timely provide the Proofs of Service or Declaration of Diligence and are always courteous and willing to check on status of a service. In addition, if its a time crunch they will go right after them without breaking the proverbial bank account.
Lance Greene
Attorney/Litigator at The Law Offices of Lance A. Greene
October 11, 2012
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Fast Efficient and Professional at affordable cost.
Berta Allen
Owner at Allen Civil Process
October 11, 2012
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I have been doing business with Doug from Amstar for a number of years. He is reliable, dependable, and efficient. I would not hesitate to recommend Doug to my friends and colleagues
Michael Justice
Lawyer at Law Office of Michael L. Justice
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Mr. Douglas Kingsbury is very professional and trustworthy. He and his staff provide an excellent service and are truly dedicated to the services they provide. Doug is very personable and a pleasure to do business with. He is highly recommended.
Joseph Boyle
President / Owner at BYLAW LEGAL & COURIER SERVICES, INC.
October 2, 2012
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I highly recommend Douglas and his company for all of your Process Service needs. He is a dedicated professional in his field.
William Acosta
International Criminal Defense Investigator
October 2, 2012
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Doug, along with his staff, were found to be pleasant and accommodating. What impressed me most was Doug's professionalism and his knowledge of the laws relative to service of process for his area and beyond. His fees for services rendered were quite reasonable as well affordable, which made me happy and my client thrilled. The services provided were completed in a timely, professional and diligent manner. We would absolutely use his company again and would highly recommend him to handle your legal process needs.
Connie Sharp
President at Sharp Process & Investigative Services, P.A.
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My papers always get timely served in his service area.
John Nist
Process Server
January 25, 2012
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Doug and Amstar have done a great job for me. I have been using them for process serving and court filings/research for over four years. I would highly recommend them.
Michael Raichelson
Owner, Law Offices of Michael H. Raichelson
January 23, 2012
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Used Mr. Kingsbury's services for many years. Very reliable and does that little bit extra. Would not hesitate to recommend him and his staff.
Jim Feffer
Attorney at Law Offices of F. James Feffer
January 22, 2012
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“Doug [Amstar Express] is a pleasure to work with! He is very knowledgeable in the field and produces excellent results. I highly recommend.”
November 17, 2011
Top qualities: Great Results, Personable, Expert
Cheyanne Abolt,
hired Douglas as a Process Serving in 2008, and hired Douglas more than once
_____________________________
“We at FRLPS have worked with Doug and his company for several years and highly recommend the quality of work to anyone that needs assistance in his area of coverage”
November 7, 2011
Top qualities: Great Results, Expert, High Integrity
Stephen Carlyle,
hired Douglas as a LEGAL FIELD in 2009, and hired Douglas more than once
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“I have used Douglas numerous times over the last several years and is my first choice when I want the project done right, on time and within budget. Douglas [Amstar Express] is personable, will handle the project directly if necessary and has exceeded my expectations time and again.”
October 25, 2011
Top qualities: Great Results, Expert, On Time
Greg Spaulding,
hired Douglas as a Business Consultant in 2006, and hired Douglas more than once
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“I remember Doug way back when he was a motorcycle courier. He has stayed current with the times and always finds a way to accomplish what appears to be the impossible.”
October 14, 2011
Top qualities: Personable, Expert, Creative
Andrea Nielsen,
hired Douglas as a Messenger Service in 1999, and hired Douglas more than once
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“Douglas, and AmStar in general, provide excellent service and I highly recommend them.”
August 30, 2011
Top qualities: Great Results, Personable, On Time
Mark Boykin,
hired Douglas as a Attorney Service in 2005
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“I randomly contacted Douglas [Amstar Express] when I needed an out of town process server and courier service and didn't know where to turn. I have since had the opportunity to use his services again. Douglas provided excellent service from beginning to end. He is highly professional and I have total trust in him as he has accomplished difficult service of process and provided timely results. I recommend him for any of your "legal services" needs and I will definitely be using his services again.”
July 26, 2011
Top qualities: Expert, Good Value, On Time
Mary Whipple,
hired Douglas as a Process Server in 2011,
and hired Douglas more than once
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“In the five years that I've know Douglas, I have always been impressed by his commitment to knowing the latest developments in business and being the best he can be. Douglas' advice and insight have been right on target and helped me improve my strategies. I admire the care and service he provides his clients.”
June 29, 2011
Pascal Gasbarro, Founder / Lead Trainer, Clear It Now! Was a consultant or contractor to Douglas at Amstar Express, Inc.
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“I have worked with Douglas's company Amstar for approximately 10 years. My company Financial Quarterbacks is the client. In that period of time the work has been excellent and the on time factor 105%. I appreciate Amstar always having my back when emergencies arise”.
June 16, 2011
Top qualities: Great Results, On Time, High Integrity
Rob Littman, hired Douglas as a Bonded Messenger Co in 2000, and hired Douglas more than once
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“Douglas Kingsbury" and his company Amstar Express have built a reputation on prompt reliable service. They are my exclusive courier and court services vendor. When you work in the legal profession, it is imperative that documents are promptly picked up and delivered to the right department and court house. Doug's company takes that requirement to heart and keeps me updated and gets the job done promptly and economically. I would recommend them to any lawyer (or other professional) in the San Fernando Valley and beyond.”
June 16, 2011
Top qualities: Great Results, Personable, High Integrity
Michelle McClear,
hired Douglas as a Process Servers & Couriers in 2005,
and hired Douglas more than once
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“My firm has used Amstar Express on more than one occasion and each time they handled the assignment professionally, expeditiously and for a reasonable price. I highly recommend their service.”
June 16, 2011
Top qualities: Great Results, Good Value, On Time
Howard Rosen, hired Douglas as a Attorney Service/Process Server in 2010,
and hired Douglas more than once
_____________________________
“Douglas is a dedicated professional, and gets the job done on time and for good value.”
June 14, 2011
Top qualities: Good Value, On Time, High Integrity
Richard "Tag" Hoefflin, hired Douglas as a Attorney in 2002, and hired Douglas more than once
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Top qualities: Great Results, Good Value, On Time June 13, 2011
Kurt Boyd,
hired Douglas as a Attorney in 2000,
and hired Douglas more than once
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“Douglas and his company Amstar Express is a messenger service that can always be counted on. They are prompt, efficient, have never let me down, have been a pleasure to work with, and their charges are reasonable. As an attorney with deadlines, it is nice to know they are always there to help.”
June 11, 2011
Top qualities: Good Value, On Time, High Integrity
Jeff Lieber,
hired Douglas as a Messenger service in 2002,
and hired Douglas more than once
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“I use Amstar Express for all of my messenger services, including important court filings, critical service of process and delivery of high value checks and releases. As a sole practitioner, I need a service that allows me to compete with "the big boys" at a competitive price. Amstar Express provides that equalizer. Unlike other messenger services I have tried, I have never had a single issue with Amstar---always on time, in budget and reliable reporting. What more could a law firm ask for? I would not hesitate to recommend Doug MacDonald and his great company Amstar Express to any of my law colleagues or local businesses. I give them a10 out of 10!”
June 11, 2011
Top qualities: Personable, Good Value, On Time
Barry P. Goldberg,
hired Douglas as a Legal Messenger Service in 2005,
and hired Douglas more than once
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“www.amstarexpress.com - Douglas's company, I have only heard good things about Doug and his company. Expert process serving, visit http://www.amstarexpress.com/ for all the benefits his company offers for judgment enforcers, lawyers, and others.”
June 11, 2011
Mark Shapiro,
Manager, Judgment
Buy.com, was with another company when working with Douglas at Amstar Express, Inc.
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“Douglas has always done a fantastic job as Amstar Express. His work is reliable and at a competitive price. Also very courteous.”
June 11, 2011
Top qualities: Great Results, Good Value, High Integrity
Jill Chmura, hired Douglas as a Accountant in 2005
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“I am a court reporter and have used Amstar Express longer than I can remember. I know they will always be able to accommodate my courier needs, no matter how much of a time crunch I'm in. (And there's no price-gouging for a rush job.) They are very personable on the phone and appreciative of my business. They have my recommendation!”
June 11, 2011
Top qualities: Good Value, On Time, High Integrity
Kelley Warren,
hired Douglas as a Courier in 2005,
and hired Douglas more than once
_____________________________
“Doug's insights and unique analysis capabilities have contributed to development of several programs implemented at My Health Studio. There are few people who exhibit the dedication and passion he brings to everything he does.”
May 10, 2011
Esta McIntyre, Owner/NASM Certified Personal Trainer/Corrective Exercise Specialist,
My Health Studio was with another company when working with Douglas at Amstar Express, Inc.
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“I've known Doug for many years and have always been impressed by his professionalism, integrity and willingness to do whatever is necessary to achieve his client's goals. Working with lawyers can't be easy, especially when there is so much stress and pressure to have documents filed or served with pending time limitations. But Doug always comes through. I also know that Doug runs his business completely legally and he always carries all necessary insurance, even when some of his competitors do not. I highly recommend Doug!”
May 9, 2011
Top qualities: Great Results, On Time, High Integrity
James Gilmore, hired Douglas as a Attorney Service in 2005, and hired Douglas more than once
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“I've used AmStar Express for over 3 years and I've always found the service reliable and prompt and I always recommend AmStar Express to others in my office.”
May 6, 2011
Top qualities: Great Results, Good Value, High Integrity
Megan Newell, hired Douglas as a Courier Service in 2009
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“I worked for Douglas MacDonald for ten years in the early days of the Amstar Express company. I became his most valued employee and was entrusted with much of the day to day operations when required. Douglas always treated me as an equal, never as someone who was simply an employee.
He is dedicated to running his business right, keeping customer satisfaction the priority, seeing that the job is done above and beyond the industry standard and making all employees feel like part of a family while maintaining high expectations of them, all of which created an atmosphere and customer loyalty that was rare.
Many of my former fellow workers are, like Douglas, good friends to this day. I can think of no better recommendation of the man and his business than that. On occasions that I need courier service, I will call no one else. -Rollin Lofdahl”
April 26, 2011
Rollin Lofdahl,
Owner, Individual - reported to Douglas at Amstar Express, Inc.
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“I have worked with Doug for many years. His office provides the best service one can hope for. I have nothing but respect and admiration for what Doug has done with his business thorughout the years. I would highly recommend Doug and Amstar Express to ANYONE who needs a messenger/attorney service job done ON TIME and done WELL. I have personally never had a problem with Doug or Amstar Express. Thanks Doug, and keep up the hard work! [I had a hard time picking just 3 of the above attributes!!! I had them ALL checked and they MADE me only pick 3. Not fair, as they ALL apply!”
April 26, 2011
Top qualities: Great Results, Personable, High Integrity
Debra Gouveia,
hired Douglas as a Attorney Service/Messenger Service in 1992,
and hired Douglas more than once
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“I have worked with Douglas through Amstar Express for 11 years. He and his company have always done excellent work for our firm. I highly recommend him and his company for any of the services that they provide. I have really enjoyed working with him through the years.”
April 26, 2011
Top qualities: Great Results, Personable, Good Value
Dawn Roberts, hired Douglas as a Delivery/Court Services in 2000, and hired Douglas more than once
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“These guys do great work. They are very familiar with Los Angeles Courts and are great at last minute court filings and service of process.”
April 25, 2011
Top qualities: Great Results, Personable, On Time
Jeffrey Vallens,
hired Douglas as a Courier/attorney service in 2001,
and hired Douglas more than once
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“Writing recommendations is not something I do on a casual basis. I am recommending Doug and Amstar because of their excellent consistency and reliability. He and his company almost always provide a resource that goes way beyond a basic service. It is their knowledge and experience that I have found is second to none. Let's face it, when you need a courier service, there is no room for error. Amstar has never let me down. I recommend them highly.”
April 7, 2011
Top qualities: Personable, Expert, On Time
Naomi Pennino, hired Douglas as a IT Consultant in 2000, and hired Douglas more than once
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“I have been utilizing Amstar Express's courier service for many years now and we have always found them to be dependable and reasonably priced! -in fact much more reasonably priced then others! They follow-up and follow- through with live tracking, call backs when packages arrive (if requested) and they have saved the day for us 'last minute" on more Occasions then I wish to admit to! I wholeheartedly give Douglas McDonald's company AMSTAR our highest recommendation as we have in the past quite literally staked our lives on them -AND THEY WILL NEVER LET YOU DOWN!
Very Truly yours,
Marc A. Medina, Pres. Integrity Mortgage America”
March 30, 2011
Top qualities: Great Results, Good Value, On Time
Marc A. Medina, hired Douglas as a Document Courier Service in 2006,
and hired Douglas more than once
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“Douglas runs a company, Amstar Express, Inc., that provides excellent and dependable service at a reasonable price.”
March 30, 2011
Top qualities: Good Value, On Time, High Integrity
Ralph Kostant, hired Douglas as a courier service in 2004,
and hired Douglas more than once
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“Doug operates a first class Legal Services Company [Amstar Express] by which he provides essential services to attorneys in the form of process serving and related document transmittal and delivery. His drivers and process servers are timely and responsive to inquiries. Pricing is fair and he is accessible to his clients. I would recommend Doug's Company Amstar Express to any legal professional to be part of their "team" of professionals to serve the law firm's clients.”
March 30, 2011
Top qualities: Good Value, On Time, High Integrity
Jeffrey Diamond,
hired Douglas as a Process Serving and Messenger Services in 2000,
and hired Douglas more than once
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“I began giving work to Doug [Amstar Express] while I was with O.C. Corporate Courier. When I was forced to leave, Doug was among the first to give me work with my start-up company. He understands the importance of support colleagues through work sharing.”
March 25, 2011
Top qualities: Personable, High Integrity, Creative
Robert Prow, hired Douglas as a Legal Support Provider in 2008, and hired Douglas more than once
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“Douglas has been professional, prompt and helpful when we have used his company's [Amstar Express] services. I would highly recommend him!”
March 24, 2011
Top qualities: Personable, Good Value, On Time
Gwen Peirce,
hired Douglas as a Courier Service in 2009
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“My office has had great luck with Doug McDonald and AmStar Express. They are dependable and reasonable, and have performed for us under some unusual and difficult circumstances.”
March 23, 2011
Top qualities: Great Results, Good Value, On Time
David Habib,
hired Douglas as a Courier & Process Server in 2005,
and hired Douglas more than once
_____________________________
Top qualities: Personable, Good Value, Creative
Gary Kurtz,
hired Douglas as a Messenger/Attorney Service in 2008, and hired Douglas more than once
_____________________________
“Amstar has been our chosen method of delivery when we need on time rapid service of delivery items. Doug in particular over sees all aspects of his operation and they provide an unequaled service. We highly recommend Doug and his entire staff.”
March 14, 2011
Top qualities: Great Results, On Time, High Integrity
Scott Andrews,
hired Douglas as a Document and general delivery of goods in 1996,
and hired Douglas more than once
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“I have known Doug MacDonald for more than 30 years. I have used his service [Amstar Express] for more than 25 years on a regular basis. Doug gets the job done every time, on time and at reasonable cost. I heartily endorse Doug and his service without reservation.”
March 14, 2011
Top qualities: Great Results, On Time, High Integrity
Howard Blau,
hired Douglas as a Process Server and Courier in 1990, and hired Douglas more than once
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“I've had the pleasure of working with Doug several times over the past year. He is a reliable partner in work related projects and his honesty and dedication are refreshing in this world of dwindling ethics.” March 14, 2011
Robert Prevost, Founder & CEO, American Traffic Academy was with another company when working with Douglas at Amstar Express, Inc.
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“I have known and respected Doug for 14 years. As one of his clients recently said, "Doug is one of the last remaining old fashioned really nice guys left"! That's so true. He has integrity and really cares about his clients and doing the best job humanly possible every time. He has a heart of gold! He has been in business for almost 30 years, and continues to find ways to improve his business and customer service. Doug and Amstar Express are the best!”
March 14, 2011
Rosanne MacDonald,
CHt, Legal Assistant & Law Office Manager,
Various Law Firms, reported to Douglas at Amstar Express, Inc.
_____________________________
“Douglas/Amstar Express has always been reliable and wonderful to work with.”
March 13, 2011
Top qualities: Great Results, Good Value, On Time
Shari Sutcliffe,
hired Douglas as a Messenger/Delivery in 2005,
and hired Douglas more than once
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“Mr. MacDonald was retained by me to serve a complaint on a very elusive company. He was prompt and persistent, making several attempts to find the defendant. He even went beyond the scope of my instructions to try to locate the company. His cost was reasonable. I would certainly retain him again for service on anyone within his area of operations.”
March 13, 2011
Top qualities: Great Results, Good Value, Creative
Munro Merrick,
hired Douglas for Service of Process in 2010
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“Doug and his company [Amstar Express] are unparalleled in the industry. He and his team provide exceptional service and always have met our expectations. This coupled with the strength of integrity in business make AmStar the perfect choice - always!”
October 25, 2010
Top qualities: Expert, On Time, High Integrity
Reg Byrd, hired Douglas as a Courier and Process Serving in 2007,
and hired Douglas more than once
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“Amstar is the most reliable messenger service/court filing service I have used in my many years of experience in the law business”
Nancy — Law Firm in Woodland Hills, CA — Law firm has been a client since 1982
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“Cheerful phone people and on time delivery”
Heidi — Court Reporter in S.F. Valley
Client since 2002
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“Promptness & effectiveness. Every time we need a messenger service, your company comes through”
A.H.— Law firm in Encino, CA
Client since 1997
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“Reliable, knowledgeable, friendly and Patient”
Nancy — Law Firm in Valencia, CA
Client since 2003
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“Office and driver (personnel) very courteous and handle my needs expertly”
J.C. — Accountancy firm in Woodland Hills, CA
Client since 1998
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“When defending a service of process issue in court, I know and have the confidence that Amstar has done the job right”
R.H. — Burbank, CA
Client since 2005
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“We would trust one of our human organs with Doug and Amstar Express!”
A.R. — Construction company in Woodland Hills, CA — Client since 1997 “You guys are the best!”
R.T. — Law firm in Calabasas, CA
Client since 2001
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“I am confident my deliveries will be handled professionally and timely...I really like you guys!”
S.G. — Law firm in Woodland Hills, CA
Client since 1997
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